Frequently asked
questions
Frequently Asked Questions
Altel is a prepaid mobile service that offers voice and internet plans.
Altel provides prepaid services such as voice, SMS, mobile internet, IDD and international roaming.
You can purchase Altel Starter Packs from our dealers. To locate a dealer near you, refer to Dealer Locator
Altel Starter Packs are sold at a retail price of RM7 each and comes pre-loaded with RM3.00 worth of airtime credit and 200 MB data. Refer below:
Product | Remark | |||||
Starter Pack Price | RM7.00 | |||||
Preloaded Airtime | RM3.00 *Validity 30 days |
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Activation Bonus (Data bonus) |
200 MB *Validity 15 days |
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Freebies | Basic Internet (64 kbps) |
All Altel Starter Packs come with 30 days validity upon successful registration. You must reload by the 30th day to avoid any service disruption.
6. Where can I purchase Altel reload?You may purchase Altel Reload from the following locations:
Reload Channels
- •Convenience Stores : 7-Eleven, KK Mart, MyNews.com
- •Supermarkets : AEON Big, Cold Storage, Giant, Mydin, Tesco
- •Petrol Stations : All major petrol stations (BHP, Shell, Petron, Petronas, Caltex)
- •Pharmacies : Caring, Red Cup, Watson
- •Electrical Stores : Onking, Wah Lee
- •Alliance Bank
- •Agro Bank
- •Bank Muamalat
- •Bank Rakyat
- •CIMB
- •Kuwait Finance
- •Maybank
- •MEPs
- •RHB
- •Public Bank
Altel reload denominations varies from RM3 and above. Refer below:
Flexi – PIN-less, Easy Reload
Denominations | Validity |
RM3.00 – RM4.00 | 3 Days |
RM5.00 – RM9.00 | 5 Days |
RM10.00 – RM19.00 | 10 Days |
RM20.00 – RM29.00 | 20 Days |
RM30.00 – RM49.00 | 30 Days |
RM50.00 and above | 60 Days |
Denominations | Validity |
RM5.00 | 3 Days |
RM10.00 | 10 Days |
RM30.00 | 30 Days |
RM50.00 | 60 Days |
Altel offers attractive domestic rates to all networks. Refer below:
Service | Rate |
Call (Voice) | RM0.16 per minute (PPU) to All Networks |
Call (Video) | RM0.20 per minute (PPU) to All Networks |
SMS | RM0.05 per SMS |
MMS | RM0.25 per MMS |
Data | Basic Internet (64kbps) |
Yes, refer below:
Call 30 |
RM | 30.00 |
Minutes (on-net) | Only applicable to on-net : Altel- Altel, Tune Talk, Smart Pinot, Merchantrade, Celcom, Red One, One XOX, Yoodo |
Validity | 30 days |
Altel is currently a prepaid service provider. Postpaid plans may be launched in the near future. Refer to www.altel.my for updates.
Yes, you may keep your mobile number and switch to Altel. You will be required to bring a photocopy of your IC or Passport. To locate a dealer near you, refer to Dealer Locator
Yes, refer below:
Data | Price(RM) | Plan | Validity |
500MB | 2.00 | Daily | 24 hours |
1GB | 3.00 | Daily | 24 hours |
1GB | 5.00 | Weekly | 7 days |
2GB | 10.00 | Weekly | 7 days |
5GB | 30.00 | Monthly | 30 days |
10GB | 50.00 | Monthly | 30 days |
20GB | 90.00 | Monthly | 30 days |
Upon reaching the allocated quota, you will be throttled to Basic Internet (64kbps) within the validity period.
USSD Short Code
•Type *102# and press call, choose option 1 followed by option 2.
SMS
•Send REC
USSD Short Code
•Type *102# and press call, choose option 1 followed by option 1.
SMS
•Send BAL and send to 25835
IVR
•Dial 1930 and follow the instructions
Altel’s coverage is extensive throughout Peninsular Malaysia including Sabah and Sarawak.
Altel 365 allows subscriber to extend the airtime validity to 365 days for only RM28.
For IDD rates, refer to IDD
For Roaming rates, refer to Roaming
Altel Starter Packs are sold at a retail price of RM7 each and comes pre-loaded with RM3.00 worth of airtime credit and 200 MB data. Refer below:
Product | Remark | |||||
Starter Pack Price | RM7.00 | |||||
Preloaded Airtime | RM3.00 *Validity 30 days |
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Activation Bonus (Data bonus) |
200 MB *Validity 15 days |
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Freebies | Basic Internet (64 kbps) |
2. Will all new Altel prepaid subscribers be entitled for the free 200MB data for 15 days?
Yes. All Altel prepaid subscribers will receive the free 200MB data upon first call activation.
You will receive a SMS notification of your activation.
Sample – SMS notification
English: “RM0. TQ for your activation & Congratulations! You have received 200MB of High Speed Internet valid for 15 days. T&C applies. Info dial *102# or visit altel.my”
To check balance, refer below:
a) Dial *102#,
Select 1. Account Management
Select 1. Balance Enquiry
You will receive a SMS notification of your balance
b) SMS BAL to 25835.
Yes. You will be able to purchase additional Internet plan without forfeiting your existing free 200MB plan and your internet utilization will always be drawn from the free 200MB quota first.
Yes. You will receive SMS notification.
Sample – SMS notification
English: “RM0. Your Free 200MB data validity has expired at HH:MM:SS DD/MM/YYYY. Please dial *102#, select Broadband to subscribe.”
Follow these simple steps:
Dial <00 or +> <country code> <area code> <phone number>
E.g., to call Singapore, dial 0065012345678 or +65012345678
Follow these simple steps:
Step 1: Type your Message
Step 2: Send to Number e.g.: <+65012345678>
Follow these simple steps:
Step 1: Select Multimedia Message
Step 2: Type your Message
Step 3: Insert your Image
Step 4: Insert your Sound
Step 5: Send to Number e.g.: <+65012345678>
Follow these simple steps:
Step 1: Key in the mobile number
Step 2: Press Video Call to make your call
Step 3: Video call connected
You can find IDD rates for all the available countries in the table below
Countries |
Country Code |
To Fixed Line (RM/60sec) |
To Mobile Line (RM/60sec) |
SMS (RM) |
Afghanistan |
+93 |
1.28 |
1.28 |
0.15 |
Alaska |
+1 |
0.48 |
0.48 |
0.15 |
Albania |
+355 |
2.28 |
2.28 |
0.15 |
Algeria |
+213 |
2.28 |
2.28 |
0.15 |
Andorra |
+376 |
2.28 |
2.28 |
0.15 |
Angola |
+244 |
2.28 |
2.28 |
0.15 |
Anguilla |
+1 |
2.28 |
2.28 |
0.15 |
Antigua & Barbuda |
+1 |
2.28 |
2.28 |
0.15 |
Argentina |
+54 |
0.98 |
0.98 |
0.15 |
Armenia |
+374 |
2.28 |
2.28 |
0.15 |
Aruba |
+297 |
2.28 |
2.28 |
0.15 |
Ascension Island |
+247 |
5.98 |
5.98 |
0.15 |
Australia |
+61 |
0.18 |
0.88 |
0.15 |
Austria |
+43 |
0.18 |
2.28 |
0.15 |
Azerbaijan |
+994 |
2.28 |
2.28 |
0.15 |
Bahamas |
+1 |
2.28 |
2.28 |
0.15 |
Bahrain |
+973 |
1.28 |
1.28 |
0.15 |
Bangladesh |
+880 |
0.10 |
0.10 |
0.15 |
Barbados |
+1 |
2.28 |
2.28 |
0.15 |
Belarus |
+375 |
2.28 |
3.30 |
0.15 |
Belgium |
+32 |
0.18 |
2.28 |
0.15 |
Belize |
+501 |
2.28 |
2.28 |
0.15 |
Benin |
+229 |
2.28 |
2.28 |
0.15 |
Bermuda |
+1 |
2.28 |
2.28 |
0.15 |
Bhutan |
+975 |
2.28 |
2.28 |
0.15 |
Bolivia |
+591 |
2.28 |
2.28 |
0.15 |
Bosnia Herzegovina |
+387 |
2.28 |
2.28 |
0.15 |
Botswana |
+267 |
2.28 |
2.28 |
0.15 |
Brazil |
+55 |
2.28 |
2.28 |
0.15 |
British Virgin Island |
+1 |
2.28 |
2.28 |
0.15 |
Brunei |
+673 |
0.18 |
0.38 |
0.15 |
Bulgaria |
+359 |
2.28 |
2.28 |
0.15 |
Burkina Faso |
+226 |
2.28 |
2.28 |
0.15 |
Burundi |
+257 |
2.28 |
2.28 |
0.15 |
Cambodia |
+855 |
0.28 |
0.28 |
0.15 |
Cameroon |
+237 |
2.28 |
2.28 |
0.15 |
Canada |
+1 |
0.18 |
0.18 |
0.15 |
Cape Verde |
+238 |
2.28 |
2.28 |
0.15 |
Cayman Island |
+1 |
2.28 |
2.28 |
0.15 |
Central Africa |
+236 |
3.98 |
3.98 |
0.15 |
Chad |
+235 |
2.28 |
2.28 |
0.15 |
Chile |
+56 |
2.28 |
2.28 |
0.15 |
China |
+86 |
0.1 |
0.1 |
0.15 |
Christmas Island |
+61891 |
2.28 |
2.28 |
0.15 |
Cocos Island |
+61891 |
2.28 |
2.28 |
0.15 |
Colombia |
+57 |
2.28 |
2.28 |
0.15 |
Comoros island |
+269 |
2.28 |
2.28 |
0.15 |
Congo |
+242 |
2.28 |
2.28 |
0.15 |
Cook Island |
+682 |
3.98 |
3.98 |
0.15 |
Costa Rica |
+506 |
2.28 |
2.28 |
0.15 |
Croatia |
+385 |
2.28 |
2.28 |
0.15 |
Cuba |
+53 |
3.98 |
3.98 |
0.15 |
Cyprus |
+357 |
2.28 |
2.28 |
0.15 |
Czech Republic |
+420 |
2.28 |
2.28 |
0.15 |
Denmark |
+45 |
0.18 |
2.28 |
0.15 |
Diego Garcia |
+246 |
25.96 |
25.96 |
0.15 |
Djibouti |
+253 |
2.28 |
2.28 |
0.15 |
Dominica |
+1 |
2.28 |
2.28 |
0.15 |
Dominican Republic |
+1 |
2.28 |
2.28 |
0.15 |
DR of Congo (Zaire) |
+243 |
2.28 |
2.28 |
0.15 |
East Timor |
+670 |
3.98 |
3.98 |
0.15 |
Ecuador |
+593 |
2.28 |
2.28 |
0.15 |
Egypt |
+20 |
2.28 |
2.28 |
0.15 |
El Salvador |
+503 |
2.28 |
2.28 |
0.15 |
Equatorial Guinea |
+240 |
2.28 |
2.28 |
0.15 |
Eritrea |
+291 |
2.28 |
2.28 |
0.15 |
Estonia |
+372 |
2.28 |
2.28 |
0.15 |
Ethiopia |
+251 |
2.28 |
2.28 |
0.15 |
Falkland Islands |
+500 |
8.5 |
8.5 |
0.15 |
Faroe Islands |
+298 |
8.5 |
8.5 |
0.15 |
Fiji |
+679 |
2.28 |
2.28 |
0.15 |
Finland |
+358 |
0.18 |
2.28 |
0.15 |
France |
+33 |
0.18 |
0.88 |
0.15 |
French Guiana |
+594 |
4.2 |
4.2 |
0.15 |
French Polynesia |
+689 |
2.28 |
2.28 |
0.15 |
Gabon |
+241 |
2.28 |
2.28 |
0.15 |
Gambia |
+220 |
2.28 |
2.28 |
0.15 |
Georgia |
+995 |
2.28 |
2.28 |
0.15 |
Follow these simple steps:
Step 1: Type your Message
Step 2: Send to Number e.g.: <+65012345678>
Follow these simple steps:
Make a call via *120#
Dial *120* <country code> <area code> <phone number>#
E.g., dial *120*601132123456#
Make a call via direct dial
Dial <+> <country code> <area code> <phone number>
E.g., dial +601132123456
Follow these simple steps:
Step 1: Type your Message
Step 2: Send to Number e.g.: <+601132123456>
Call 30 plan is a voice plan that allows you to make unlimited on-net calls at RM 30. Validity for this plan is 30 days.
On-Net refers to calls made from Altel to the following mobile service providers:-
a) Altel
b) Tune Talk
c) Smart Pinoy
d) Merchantrade
e) Celcom
f) Red one
g) One XOX
h) Yoodo
To subscribe:
1. Dial *102#
2. Choose Call Plan
3. Choose Call 30
To subscribe via SMS:
Send CP to 25835
You will receive a SMS notification.
Sample - SMS notification
English: RM0 Your Unlimited Call Plan is activated. Valid until DD/MM/YYYY. T&C applies. TQ
No, you will not be able to make IDD calls for this plan.
Yes. You will receive a SMS notification on the day that your plan expires.
Sample - SMS notification
English: RM0 Your call plan validity has expired at HH:MM:SS DD/MM/YYYY. You will now be charged pay per use rate. Please dial *102#, select Call Plan to Subscribe.
Altel 365 allows subscriber to extend the airtime validity to 365 days for only RM28.
Yes. All Altel prepaid customer can subscribe to Altel 365.
Follow these simple steps:
To subscribe:
1. Dial *102#
2. Choose Extended Validity
3. Choose Extend
To subscribe via SMS:
Send EXTEND to 25835
Yes, you will receive a SMS notification.
Sample – SMS Notification
English: RM0 You have successfully activated your extended validity. Your account is now valid for 365 days. Please note that you are required to reload a minimum of RM30 within the first 6 months. To check your balance and validity, please dial *102#.
Yes, you are required to reload a minimum of RM30 during the first 6 months. If there is no reload, your Altel 365 will only be valid for 6 months instead of 365 days.
Your current validity must be less than 90days.
Yes. You will receive a SMS notification 7 days before your Altel 365 expires.
Sample – SMS Notification
English: RM0 Dear valued customer, your Altel 365 plan will expire in 7 days. To continue subscription at RM 28, dial *102# and re-register this plan. Visit Altel.my.
No, you will need to re-subscribe.
Credit Transfer allows Altel Prepaid subscribers to transfer or request credit to another Altel subscriber.
All active Altel subscribers are eligible to perform Credit Transfer. However, recipient can still receive credit even if your account is suspended.
Yes, the Sender will require to have a minimum credit balance of RM3 after a credit transfer is performed.
Yes, the recipient can still receive and request for credit.
Refer to below:
CREDIT TRANSFER RATE | VALIDITY | SERVICE FEE |
RM3 RM5 RM15 RM25 |
1 Day 2 Days 5 Days 7 Days |
RM0.50 (APPLY TO SENDER ONLY) |
You may perform a maximum of 2 credit transfers per day.
The credit received can be used for all services.
Credit Transfer service is to allow subscribers to send or receive airtime during emergency. It is not a reload channel.
Airtime Transfer
To transfer:
• DIAL *102#
• Select Share Credit
• Select Transfer
• Select
1. RM 3
2. RM 5
3. RM 15
4. RM 25
• Key in recipient mobile number
• Select <Yes>
To transfer via SMS:
Type ATT <transfer value RM> <recipient phone no> and send to 25835
Example: “ATT 3 01132012345” and send to 25835
Airtime Request
To request:
• DIAL *102#
• Select Share Credit
• Select Request
• Select
1. RM 3
2. RM 5
3. RM 15
4. RM 25
• Key in recipient mobile number
• Select <Yes>
To request via SMS:
Type ATR <request value RM> <recipient phone no> and send to 25835
Example: “ATR 3 01132012345” and send to 25835
The validity period starts upon successful transaction to the recipient.
To check balance:
• DIAL *102#
• Choose Account Management
• Choose Balance Enquiry
To check balance via SMS:
• SEND SMS BAL to 25835.
**If the recipient has remaining balance the airtime received will be accumulated
If your account validity is longer, it will remain unchanged. System will auto select the longest validity date.
Yes, SMS notification will be sent to both sender and recipient:
Sample – SMS Notification:
• Airtime Transfer Sender:
RM0 Your Airtime transfer of RMX to 01XXXXXXXXX is successful. RMX.XX is deducted from your account. Your new balance is RMXX.XX
• Airtime Transfer Recipient:
RM0 01XXXXXXXXX has transferred RMX.XX to you. Dial *102# to check your new balance
• Airtime Request Requestor:
Your credit request of RMX from 01XXXXXXXXX is successful. Dial *102# to check your new balance.
• Airtime Request Sender:
Credit request of RMX by 01XXXXXXXXX is successful. RMX.XX has been charged from your account. Your new balance is RMXX
You will receive the following notification: "Invalid command". For help, please type ATT HELP and send to 25835.
4G is the fourth generation of mobile network technology. Specifically, 4G LTE means “fourth-generation long term evolution,” with LTE being a type of 4G that delivers the fastest connection for a mobile internet experience – up to 10 times faster than 3G.
In normal environment downloading is between 10Mbps to 20Mbps while uploading is between 5Mbps to 10Mbps.
The speed may vary between users and it is subject to the device used, hardware and software limitations, geographical location, traffic, source of the website or contents etc.
4G LTE is now available at all major areas across the country.
All Altel customers can enjoy 4G services as long as they sign up for the Mobile Internet Plan. You will need to have a LTE supported mobile phone and the 64K SIM card to enjoy the 4G service.
You are required to do a SIM replacement from 32K to 64K USIM which is free of charge at any of our dealers.
You are connected to LTE when 4G or LTE signal is displayed on your mobile screen.
There are a few possibilities:
• You are in LTE coverage areas,
• You are using a registered Altel 64K USIM
• You are subscribed to Altel Internet Plan
• Your phone/device is LTE compliance
In the area where 4G has not been deployed, you will be seamlessly switched to 3G connectivity.
Data | Price(RM) | Plan | Validity |
500MB | 2.00 | Daily | 1 day |
1GB | 3.00 | Daily | 1 day |
1GB | 5.00 | Weekly | 7 days |
2GB | 10.00 | Weekly | 7 days |
5GB | 30.00 | Monthly | 30 days |
10GB | 50.00 | Monthly | 30 days |
20GB | 90.00 | Monthly | 30 days |
Generally the consumption of 1GB of data is equivalent to retrieving 20,000 emails or surfing 3,000 webpages or downloading 500 songs 100 videos.
Examples are based on the assumption of average industry usage:
One Webpage at 0.3 MB
One Email at 0.05 MB
One Song at 2 MB
One Short Video at 10 MB
MNP is Mobile Number Portability where you can keep your mobile number and switch to Altel. You are required to bring your IC or Passport. To locate a dealer near you refer to Dealer Locator
No, credit balance from your previous mobile service provider will be forfeited. Please ensure your account remains active during this process.
You will need to check with your current service provider. There are a few possibilities:
a) Account inactive
b) Wrong information e.g. incorrect IC No.
c) Your current number is not registered under your own name or IC/Passport no
d) Your account may have supplementary lines
e) You have a contract with your current mobile service provider
f) You may have outstanding balance
g) You may be blacklisted by other mobile service provider
No, it is free
Yes, it comes with preloaded RM3.00 worth of airtime credit and 200 MB data. Customer can enjoy it once they have made the first call.
As announced by the Government, effective 6th September 2018, Malaysians are exempted from service tax. Whereas, for non-Malaysian 6% service tax is still applicable.
Effective 6th September 2018 onwards, when you reload, you will receive the full credit value as prepaid reloads are exempted from service tax. Example, if you reload RM10, you will receive RM10 credit.
For non-Malaysians, prepaid reloads are still subject to 6% Service Tax.
The 1-Day Internet Pass allows subscribers to enjoy internet access while travelling overseas in selected countries and operators for only RM38 a day.
You need to subscribe to 1-Day Internet Pass while roaming. Please make sure that you logged on the preferred partner network.
To subscribe the service via USSD (*102#)
1. Dial *102#
2. Choose Roaming Pass
3. Choose 1-Day Internet Pass RM38
SMS notification will be send upon successful provisioning of the 1-Day Internet Pass.
You will enjoy high-speed mobile Internet for the day until 11.59pm (Malaysian Time). Please note that upon reaching the allocated quota, subscriber will be throttled to basic internet (64kbps) within the validity period.
1-Day Internet Pass can be used across the listed countries and network. For more info, you may refer to table below:
Country |
Quota/Day |
Operator |
Singapore |
500 MB |
M1 / Starhub |
Afghanistan |
50 MB |
Etisalat / Roshan |
Albania |
50 MB |
Eagle AL / Vodafone AL |
Andorra |
50 MB |
STA-Mobiland |
Anguilla |
50 MB |
Digicel |
Antigua |
50 MB |
Digicel |
Argentina |
50 MB |
Claro AR / Personal |
Armenia |
50 MB |
Orange / MTS ARM |
Aruba |
50 MB |
Digicel |
Australia |
500 MB |
Telstra / Vodafone |
Austria |
100 MB |
A1 / T- Mobile |
Azerbaijan |
100 MB |
Azerfon / Bakcell |
Bahamas |
50 MB |
BTC |
Bahrain |
100 MB |
Zain BH / Batelco |
Bangladesh |
500 MB |
Robi / Grameenphone |
Barbados |
50 MB |
Digicel |
Belarus |
150 MB |
Velcom |
Belgium |
100 MB |
B Proximus / Orange |
Benin |
50 MB |
Etisalat |
Bermuda & West Indies |
50 MB |
Digicel |
Bhutan |
50 MB |
Tashi |
Bolivia |
50 MB |
Entel |
Bosnia Herzegovina |
50 MB |
Eronet |
Brazil |
500 MB |
TIM / CLARO |
British Virgin Islands |
50 MB |
Digicel |
Brunei Darussalam |
500 MB |
B-Mobile |
Bulgaria |
100 MB |
Telenor BG / Mobiltel |
Cambodia |
500 MB |
Smart |
Canada |
100 MB |
Bell / Telus |
Cape Verde |
50 MB |
CPV02 |
Cayman Islands |
50 MB |
Digicel |
Chile |
150 MB |
Entel PCS |
China |
500 MB |
China Unicom / China Mobile |
Colombia |
50 MB |
Claro |
Congo |
50 MB |
Vodacom |
Costa Rica |
50 MB |
ICE |
Cote d'Ivoire |
50 MB |
MTN CI / Telecel |
Croatia |
150 MB |
HR VIP |
Cuba |
50 MB |
Cubacel |
Curacao & Bonaire |
50 MB |
Digicel |
Cyprus |
50 MB |
Areeba / MTN / CYTA Voda |
Czech Republic |
500 MB |
Vodafone CZ / T- Mobile CZ |
Denmark |
500 MB |
Telenor DK / TDC Mobil |
Dominica |
50 MB |
Digicel |
Dominican Republic |
50 MB |
Claro |
Ecuador |
50 MB |
Porta GSM |
Egypt |
100 MB |
Vodafone EG / Etisalat |
El Salvador |
50 MB |
Claro SLV |
Estonia |
500 MB |
Elisa EE / Tele2 |
Fiji |
50 MB |
Digicel |
Finland |
50 MB |
FI Elisa / FIN Sonera |
France |
500 MB |
F SFR / Bouygtel |
Georgia |
50 MB |
Geocell / Beeline GE |
Germany |
500 MB |
Vodafone / T- Mobile D |
Ghana |
150 MB |
Vodafone GH |
Gibraltar |
50 MB |
Gibtel |
Greece |
500 MB |
GR Vodafone |
Grenada |
50 MB |
Digicel |
Guam |
50 MB |
Mpulse |
Guatamela |
50 MB |
Claro GT |
Guernsey |
50 MB |
C&W |
Haiti |
50 MB |
Digicel |
Hong Kong |
500 MB |
SmarTone HK / CSL / PCCW |
Hungary |
500 MB |
Vodafone HU / T- Mobile H |
Iceland |
50 MB |
IS Siminn |
India |
500MB |
IDEA / Bharti (Airtel) *All roaming services are not allowed in Kashmir, Sri Nagar & Jammu area |
Indonesia |
500 MB |
XL (51011) / Telkomsel |
International Maritime (Ship) |
50 MB |
OnWaves / 90118 |
Iran |
50 MB |
Irancell (IR35) |
Iraq |
50 MB |
Korek / Zain |
Ireland |
500 MB |
Vodafone IE / IRL O2 |
Isle of Man |
50 MB |
Manx / Pronto |
Italy |
500 MB |
Vodafone IT / I Wind |
Jamaica |
50 MB |
Digicel |
Japan |
500 MB |
Softbank / NTT Docomo |
Jersey |
100 MB |
Airtel / JT |
Jordan |
50 MB |
Orange JO / Zain JO |
Kazakhstan |
150 MB |
Beeline / Kcell KZ |
Kenya |
50 MB |
Zain / Airtel |
Korea |
500 MB |
Olleh / SK Telecom |
Kuwait |
50 MB |
Wataniya / Viva |
Kyrgyz Republic |
50 MB |
Beeline |
Laos |
500 MB |
ETL Mobile / ETL |
Latvia |
500 MB |
Bite LV / Tele2 |
Lebanon |
50 MB |
Touch |
Liechtenstein |
100 MB |
Mobilkom / Alpcom |
Lithuania |
500 MB |
Bite LT / Tele2 |
Luxembourg |
100 MB |
Tango / L Luxgsm |
Macau |
500 MB |
SmarTone MAC |
Macedonia |
150 MB |
VIP MK |
Madagascar |
50 MB |
Telma Mobile |
Mali |
50 MB |
Orange ML |
Maldives |
50 MB |
Ooredoo |
Malta |
500 MB |
Vodafone MLA |
Mauritius |
50 MB |
Emtel / Orange-MRU |
Mexico |
50 MB |
Telcel GSM |
Moldova |
50 MB |
Orange |
Monaco |
50 MB |
Vala-MCOM1 |
Mongolia |
50 MB |
Mobicom / Unitel |
Montenegro |
50 MB |
T-Mobile CG |
Morocco |
50 MB |
Wana / Wan Mobile |
Mozambique |
50 MB |
Vodacom / Movitel |
Myanmar |
500 MB |
MPT GSM / Ooredoo |
Nepal |
500 MB |
Ncell |
Netherlands |
500 MB |
Vodafone NL / T- Mobile NL |
Netherlands Antilles |
50 MB |
Digicel |
New Caledonia |
50 MB |
OPT / NCL Mobilis |
New Zealand |
250 MB |
Vodafone / 2degrees |
Nigeria |
50 MB |
MTN NG / NIG 30 |
Norway |
500 MB |
Telenor / Mobile N |
Oman |
100 MB |
Nawras (Ooredoo) |
Pakistan |
500 MB |
Mobilink / Telenor PK |
Palestine |
50 MB |
Jawwal |
Panama |
500 MB |
Digicel / Claro |
Papua New Guinea |
50 MB |
Digicel / Bemobile |
Paraguay |
50 MB |
TIGO |
Peru |
50 MB |
TIM / Claro |
Philippines |
500 MB |
Globe |
Poland |
100 MB |
T-Mobile.pl / P4 |
Portugal |
500 MB |
Vodafone |
Puerto Rico |
50 MB |
Claro |
Qatar |
500 MB |
Qtel / Vodafone Qatar |
Romania |
500 MB |
Vodafone RO |
Russia |
500 MB |
Bee Line / MTS |
Rwanda |
50 MB |
Tigo |
Samoa |
50 MB |
Digicel |
Saudi Arabia |
500 MB |
Mobily / Zain SA / STC |
Senegal |
50 MB |
Tigo / Sentel |
Serbia |
100 MB |
VIP |
Seychelles |
50 MB |
C&W Sey |
Slovak Republic |
50 MB |
02- SK |
Slovenia |
150 MB |
SI.MOBIL / Mobitel |
Solomon Islands |
50 MB |
Bmobile |
South Africa |
500 MB |
Vodacom |
Spain |
500 MB |
Vodafone ES |
Sri Lanka |
500 MB |
Dialog / Hutch |
St Martin & St Barthelemy |
50 MB |
Dauphin |
St. Kitts & Nevis |
50 MB |
Digicel |
St. Lucia |
50 MB |
Digicel |
St. Vincent & The Grenadines |
50 MB |
Digicel |
Sudan |
50 MB |
MTN / Zain |
Suriname |
50 MB |
Digicel |
Sweden |
500 MB |
Telenor SE / Tele 2 SE |
Taiwan |
500 MB |
Chunghwa / FarEasTone |
Switzerland |
100 MB |
Swisscom |
Tajikistan |
250 MB |
Beeline TJ / Babilon-M |
Tanzania |
50 MB |
Vodacom |
Thailand |
500 MB |
True Move (TH3G+) / AIS 3G (4G) |
Timor Leste |
50 MB |
TLS-TT |
Tonga |
50 MB |
Digicel |
Trinidad & Tobago |
50 MB |
Digicel |
Tunisia |
50 MB |
Tunisiana |
Turkey |
500 MB |
Vodafone TR |
Turkmenistan |
50 MB |
MTS TM |
Turks & Caicos |
50 MB |
Digicel |
Uganda |
50 MB |
MTN Uganda / Mango |
Ukraine |
50 MB |
Kyivstar |
United Arab Emirates (UAE) |
500 MB |
DU |
United Kingdom |
500 MB |
Vodafone UK / EE |
United States of America (USA) |
500 MB |
AT&T |
Uruguay |
50 MB |
Ancel (T4801) |
Uzbekistan |
500 MB |
Unitel / Ucell / Coscom |
Vanuatu |
50 MB |
Digicel |
Vietnam |
500 MB |
Vinaphone / Viettel |
You will be charged RM38 upon using Internet service on the preferred network while roaming worldwide.
Your 1-Day Internet Pass will not be auto renewed and should be manually renew (if needed). There will be no PPU.
Note: You will only be charged RM 38 per day even if you travel to multiple countries within a day before your 1-Day Internet Pass expires.
Once you are in any of the 1-Day Internet Pass countries, make sure you are logged on to the preferred partner network. However to ensure that you are always logged on to the 1-Day Internet Pass network, you can select it via the manual network selection on your mobile.
1. Select ‘Menu’
2. Select ‘Settings’
3. Select ‘Network’ or ‘Connectivity’
4. Select ‘Operator selection’ or ‘Search Mode’
5. Select ‘Manual’. The phone will now search for mobile networks that are available.
6. Select one of the listed network (Choose the preferred partner network)
Note: Steps may differ slightly depending on the type of phone used.
You will not be able to use internet on the non-preferred network. For your convenience, please ensure that you manually select a preferred operator.
Your daily usage will be based on Malaysia's time from 00.00 hour to 23.59 hour, regardless of roaming country/operator.
No. The 1-Day Internet Pass will expire automatically once it hit its expiry time. The 1-Day Internet Pass will not be auto renewed and should be manually renew (if needed). There will be no PPU.